Careers
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Guest Services Manager, Owerri, Nigeria
The Swiss International Beland hotel opening in Owerri, Nigeria is currently looking for an experienced, dynamic and passionate Guest Services Manager. The ideal candidate will lead the Rooms Divisions in the provision and delivery of personalized guest services and relations in order to enhance the guest experiences, thereby creating great memories for the guests. While taking a strategic overview and planning ahead to maximize profits, the Guest Service Manager is also responsible for the overall optimized usage of the Swiss-Select Guests Loyalty Program and SWISS-REZ, the Central Reservations System. The Guest Services Manager must be able to pay attention to details while setting the example for the crew members to deliver Swiss International standards of service; All according to Swiss International’s Standards, Values, Mission & Vision.
Requirements:
*Bachelor degree in Business Administration/ Hospitality Management or similar
*Minimum 5 years experience in the hotel/ travel industry
*Proven ability to meet revenue targets and budgetary requirements
*Very good knowledge of hotel systems including PMS, Reservation Systems, etc...
*Knowledge to Loyalty Programs and its importance to the business.
*Excellent interpersonal and communication skills
*Experienced with Property Management System (eZee is a plus)
*Experienced with Reservation System software (SynXis is a plus)
*Ability to work well with all stake holders and co-workers
*Attention to detail and organizational skills are a must
*Very good knowledge of the Social Media and its interactions
*Effective time management skills and ability to prioritize work
*Strong Microsoft Office skills
*Outstanding problem solving skills
*Goal driven and proven record of achieving the industry’s KPIs
*Ability to work flexible hours
*Highly responsible and reliable with a professional presentation
*Very good sense of business
*Must be in a position to keep secrets and confidentiality considering the kind of sensitive information that he or she will be privy to.
*Demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership and accountability for team actions.
Please send your Resume, a Cover Letter and your latest payslip to: hr.beland@swissinternationalhotels.com
Deadline 5th of June 2021 -
Marketing Executive, Port Harcourt, Nigeria
Swiss Spirit Hotel & Suites Danag, in Port Harcourt, Nigeria is currently looking for a hands-on and passionate Marketing Executive who will be responsible for organizing, coordinating and supervising all Marketing initiatives. This role promotes on-brand messaging to customers via online and offline, channels; all with the goal of enhancing the brand penetration and loyalty in the different markets. The Marketing Executive builds strategic marketing plans, targeted campaigns, and activate Swiss International’s Marketing products to drive brand awareness and increasing market share; All according to Swiss International’s Standards, Values, Mission & Vision.
Requirements:
*Bachelor degree in Marketing or related fields
*Minimum 1 year experience in the hotel/ travel industry
*Proven ability to meet revenue targets and budgetary requirements
*Strong understanding of Marketing and PR and of their role in hospitality
*Excellent interpersonal and communication skills
*Experienced with Property Management System (eZee is a plus)
*Experienced with Reservation System software (SynXis is a plus)
*Ability to work well with all stake holders and co-workers
*Attention to detail and organizational skills are a must
*Very good knowledge of the Social Media and its interactions
*Effective time management skills and ability to prioritize work
*Strong Microsoft Office skills
*Outstanding problem solving skills
*Goal driven and proven record of achieving the industry’s KPIs
*Ability to work flexible hours
*Highly responsible and reliable with a professional presentation
*Very good sense of business
*Must be in a position to keep secrets and confidentiality considering the kind of sensitive information that he or she will be privy to.
*Demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership and accountability for team actions.
Please send your Resume, a Cover Letter and your latest payslip to: hr.danag@swissspirithotels.com
Deadline 28th of May 2021